After completing your call with an advisor, it’s time to submit feedback on how the interaction went. Your feedback helps us continue to improve on the Emissary program, as well as aids you in measuring the success of Emissary at your company. After your call takes place, you will receive an email asking for feedback on that call.
Once you’ve logged into Emissary Exchange, find the engagement page for the call requiring feedback by navigating to the My Activity page via the left hand menu.
Click the button titled ‘Start feedback form’ in the center of the page.
Feedback consists of a brief survey of mostly multiple choice questions and takes approximately 4 minutes to complete.
Be sure to click ‘Submit’ after filling out the last page so your answers will be saved. Only the Emissary team will see your feedback; we do not share it with advisors.
If you have any questions or concerns about the feedback process, please reach out to us at firstname.lastname@example.org.