Emissary Exchange makes it easy to provide feedback on calls during your engagement and after your engagement is completed. Follow these steps to provide a review of your call and engagement.

Navigating to the Post-Call Survey

1. Log into Emissary Exchange and the first page you will see is the engagement dashboard. Click on the engagement under the ACTIVE ENGAGEMENTS heading to access the post-call survey.

2. Once on the engagement page, click RATE CALL under the Review Past Calls heading.

Provide and Submit Feedback for a Call

1.  Once on the call survey launches, respond to the questions, then click GIVE FEEDBACK.

2.  From here, you will be able to select the following options:

  • Return to Engagement Page
  • Confirm/Review Payment Information
  • Return to Emissary Exchange Engagement Dashboard

 

1. Log into Emissary Exchange and the first page you will see is the engagement dashboard. Click on the engagement under the PRIOR ENGAGEMENTS heading to access the post-engagement survey.

2. Once on the engagement page, scroll down to view and complete the survey, under the Feedback heading, then click GIVE FEEDBACK.

Provide and Submit Feedback for a Completed Engagement

1.  Once you click GIVE FEEDBACK, you will be able to select the following options:

  • Confirm Payment Information
  • Return to Emissary Exchange Engagement Dashboard

Confirm Payment Information

1.  After submitting the post-engagement survey and clicking CONFIRM PAYMENT INFO, you will be able to review/confirm your payment related information.

2. Once you’ve clicked CONFIRM PAYMENT INFO, you will be directed to your profile editor where you can enter, update, or review your payment information, under the Payment Information heading.

3. If the payment information has been updated (or entered for the first time), scroll down to the bottom of the profile editor, and click SAVE.


For questions, please contact Support@emissary.io