Account Manager

About Emissary

Emissary is transforming how sales and marketing teams gather intelligence about their target accounts and most important deals. We have built an advisory network that connects sales and marketing teams with former executives of their top prospects and accounts. These Emissaries act as a personal deal coach, providing account-based intelligence at each phase of the sales journey. The result? Sellers and marketing professionals truly know their buyer…and close more deals, faster.

Recently named as one of Forbes’ Top 100 Start-Ups and backed by Google Ventures, Canaan Partners, and G20 Ventures, Emissary is the world’s first knowledge network for enterprise sales and marketing teams.

About the role

The Account Manager role (AM) is a critical resource in the growth, development, and expansion of our client base.  The AM will be responsible to develop account-specific growth plans in collaboration with other internal stakeholders, meet bookings targets for all accounts assigned and support the acquisition of newly acquired accounts.  As the primary client-facing resource, the AM will be accountable for overseeing contract engagement and fulfillment in addition to their responsibilities to manage full sales cycle growth opportunities. The position is remote. 

Job Responsibilities

  • Develop account growth plans that exceed client-specific growth targets
  • Utilize Salesforce.com to manage full sales cycle opportunities
  • Conduct regular and routine client business reviews focused on client expansion
  • Be accountable to work intimately with the Client Engagement team to monitor contract fulfillment progress
  • Collaborate with sales directors on strategic direction within assigned account base
  • Promote the Emissary brand in the highest regard and be a Brand Ambassador to the market
  • Utilize social selling skills and platforms to promote Emissary’s brand and create new relationships

Skills/Attributes Required

  • Excellent verbal and written communication skills, strong presentation skills
  • Ability to embrace challenges and maintain flexibility in the face of uncertainty
  • Highly organized, collaborative and detail-oriented
  • Empathetic, positive attitude with a desire to help our customers reach their goals
  • Strong analytical skills, with the ability to translate data into insights
  • Strong Microsoft/G Suite skills, particularly Excel/Sheets and Powerpoint/Sheets
  • Strong Salesforce.com and LinkedIn skills

Experience

  • BA/BS degree in business administration, sales, marketing or related degrees
  • 3-5 years in a B2B sales environment with a proven track record of revenue/bookings goal achievement
  • Experience working at a startup is a plus! 

Culture

  • Self-Motivated: When you have a goal, it is your own. You push and try new ways until you achieve your goal.. You know where you’re trying to improve, and how you’re taking those steps. 
  • Industrious & Hard Working: You’re willing to both make decisions and collaborate in the pursuit of getting things done. You don’t stop until the problem is put to bed, especially if the problem is challenging and forces you to grow. 
  • Obsessive about Details: You make sure that nothing slips. When something lands on your plate, everyone knows that you’ll get it done – because you always do. 
  • Optimistic & Creative: This is less about having all of the answers and more about how you approach problems that come up. You bring creative juice to your work, and don’t settle for expected solutions or excuses. 

Working at Emissary

Emissary’s mission is to transform the way the world gathers intelligence by empowering people to share their experiences. We are a fast-growing tech startup with a scrappy, get-it-done mentality.

We have great benefits – company lunches, health, vision, and dental insurance, gym discount, 401k, healthy parental leave and more – but to us, the biggest perk is the opportunity to do great work with great people.

To Apply

Please send a cover letter and resume to careers@emissary.io.

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Contact Us
EMS logo graphic

Tony Jaros

Chief Executive Officer

A product-focused, customer obsessed leader with a long track record of bringing new ideas to complex markets while building high performing and collaborative teams, Tony most recently served as CEO at Legacy Data Access, a healthcare software company. Other notable roles include CEO of CultureIQ, an employee engagement company sold to Perceptyx in 2021, and President and Chief Product Officer of SiriusDecisions, which he joined as a startup almost 20 years ago and helped build the organization into the worldwide leader in B2B sales, marketing and product management research, benchmarking and advisory services. Early in his career, Tony held product and consulting roles at Peppers & Rogers Group and Simba Information. He holds an MBA from New York University and a BSJ in Journalism from Northwestern University.

Erin Provey

VP Products

Erin has 20 years of experience in B2B product and service innovation and leadership roles, with a consistent focus on growth through customer-centricity. Most notably, Erin spent nearly a decade at SiriusDecisions (now part of Forrester Research) in a range of research and advisory product leadership roles, responsible for the entire innovation lifecycle: discovery, design, development, sales enablement, launch, implementation, and research/voice-of-the-customer-based iteration and enhancement. As part of this work, she was one of the most prolific commercially-viable content creators and public speakers, authoring and presenting hundreds of commercially-viable research briefs, models, frameworks, templates, tools, and one patented methodology – building world-class delivery teams and working closely with hundreds of the world’s leading B2B marketing leaders to operationalize these best practices in pursuit of revenue objectives.

 

 

Adam Rice

VP Engineering

Dynamic, results-driven agile technology leader with over 12 years of leadership experience and 10 years of hands-on software development experience. Adam has significant expertise in designing, building, and running highly available software as a service. He loves being part of a team where he can be instrumental in building and running a world-class team of software practitioners based on shared cultural values including collective ownership, pragmatic mastery, and continuous improvement.

 

 

Diana Kudajarova

VP of Operations

Diana has extensive experience in senior operational roles at technology startups. Before becoming VP of Operations, she was Emissary’s Chief of Staff and Head of Revenue Operations. Prior to joining Emissary, she was Director of Sales Operations for Burning Glass (a Boston-based job market analytics company). Diana has a PhD in History from Harvard University and was, in another life, a consultant for Monitor Consulting and professor of management at Moscow School of Management. Diana was also a co-founder and operator of four critically acclaimed restaurants in Cambridge and Somerville, Massachusetts,

 

 

Morgan Costello

Director, Advisor Operations

Morgan oversees advisor operations at Emissary. Prior to joining Emissary, Morgan spent the last 9 years building and optimizing high performing operations teams from the ground up. Morgan previously ran operations at the home services network, Handy, scaling the professional platform by over 10x before being acquired by ANGI Homeservices. Having worked in professional services and consumer services, Morgan is an expert in how to scale and grow operations. 

 

 

Seleste Lunsford

Chief Research and Strategy Officer

Seleste has been a leader and consultant in the sales effectiveness space for over 20 years, running professional services, product and marketing organizations.  She is a regular contributor to industry publications, a conference speaker and has written two books and countless papers on B2B revenue strategies.

 

 

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