Account Manager

About Emissary

Emissary is transforming how sales and marketing teams gather intelligence about their target accounts and most important deals. We have built an advisory network that connects sales and marketing teams with former executives of their top prospects and accounts. These Emissaries act as a personal deal coach, providing account-based intelligence at each phase of the sales journey. The result? Sellers and marketing professionals truly know their buyer…and close more deals, faster.

Recently named as one of Forbes’ Top 100 Start-Ups and backed by Google Ventures, Canaan Partners, and G20 Ventures, Emissary is the world’s first knowledge network for enterprise sales and marketing teams.

About the role

The Account Manager role (AM) is a critical resource in the growth, development, and expansion of our client base.  The AM will be responsible to develop account-specific growth plans in collaboration with other internal stakeholders, meet bookings targets for all accounts assigned and support the acquisition of newly acquired accounts.  As the primary client-facing resource, the AM will be accountable for overseeing contract engagement and fulfillment in addition to their responsibilities to manage full sales cycle growth opportunities.

Job Responsibilities

  • Develop account growth plans that exceed client-specific growth targets
  • Utilize Salesforce.com to manage full sales cycle opportunities
  • Conduct regular and routine client business reviews focused on client expansion
  • Be accountable to work intimately with the Client Engagement team to monitor contract fulfillment progress
  • Collaborate with sales directors on strategic direction within assigned account base
  • Promote the Emissary brand in the highest regard and be a Brand Ambassador to the market
  • Utilize social selling skills and platforms to promote Emissary’s brand and create new relationships

Skills/Attributes Required

  • Excellent verbal and written communication skills, strong presentation skills
  • Ability to embrace challenges and maintain flexibility in the face of uncertainty
  • Highly organized, collaborative and detail-oriented
  • Empathetic, positive attitude with a desire to help our customers reach their goals
  • Strong analytical skills, with the ability to translate data into insights
  • Strong Microsoft/G Suite skills, particularly Excel/Sheets and Powerpoint/Sheets
  • Strong Salesforce.com and LinkedIn skills

Experience

  • BA/BS degree in business administration, sales, marketing or related degrees
  • 3-5 years in a B2B sales environment with a proven track record of revenue/bookings goal achievement
  • Experience working at a startup is a plus! 

Culture

  • Self-Motivated: When you have a goal, it is your own. You push and try new ways until you achieve your goal.. You know where you’re trying to improve, and how you’re taking those steps. 
  • Industrious & Hard Working: You’re willing to both make decisions and collaborate in the pursuit of getting things done. You don’t stop until the problem is put to bed, especially if the problem is challenging and forces you to grow. 
  • Obsessive about Details: You make sure that nothing slips. When something lands on your plate, everyone knows that you’ll get it done – because you always do. 
  • Optimistic & Creative: This is less about having all of the answers and more about how you approach problems that come up. You bring creative juice to your work, and don’t settle for expected solutions or excuses. 

Working at Emissary

Emissary’s mission is to transform the way the world gathers intelligence by empowering people to share their experiences.

When we’re not in quarantine, we’re located in Chelsea. We are a fast-growing tech startup with a scrappy, get it done mentality.

We have great benefits – company and team lunches, health, vision and dental insurance, gym discount, 401k, healthy parental leave and more – but to us, the biggest perk is the opportunity to do great work with great people. To foster this atmosphere, we take to heart these core values:

Human: We value the power of human connection 

  • Personal, relevant, authentic, 1:1

Straightforward: We optimize toward openness and candor 

  • Organizations, motivations, business practices, the way we work  

Adaptive: We understand the way the world works 

  • Flexible, opportunistic, reasonable 

Empowering: We want to make people better than they are 

  • Be helpful, bestow, let flourish 

Goal Oriented: We are committed to helping people and companies reach their goals 

  • Directed, outcome-based, measured

To Apply

Please send a cover letter and resume to careers@emissary.io. 

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